Chain Store Age – 2017 Survival Tips

Jan/Feb 2017

The winds are turbulent in physical retail, and gusting in from several direc­tions. Department store anchors in place for decades are closing shop. The sons and daughters of the suburbs are fleeing to cities or, if not, are demanding more cosmopolitan experiences at traditional malls. Online sellers, though still account­ing for less than 10% of total sales, con­tinue to advance and readjust shoppers’ visions of what retail is. What’s a retailer to do? Real estate editor Al Urbanski approached top retail real estate execu­tives and asked, “If you met a retailer at a cocktail party, and he or she asked you to name the single biggest challenge they’d face in brick-and-mortar in 2017, what would you say?” Their replies:

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